PRIVACY POLICY
1. Introduction
Welcome to E&O Renovations (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://www.eorenovations.com (the “Site”). Please read this policy carefully to understand our views and practices regarding your personal data.
2. Information We Collect
We may collect and process the following types of information:
2.1. Personal Information
• Contact Details: Name, email address, phone number, and mailing address.
• Project Information: Details about your home renovation needs, preferences, and project specifics.
• Payment Information: Credit card details or other payment information, if applicable (processed through secure payment gateways).
2.2. Non-Personal Information
• Usage Data: Information on how you access and use the Site, including IP address, browser type, pages visited, and time spent on the Site.
• Cookies and Tracking Technologies: Small data files stored on your device to enhance your browsing experience.
3. How We Use Your Information
We use the information we collect for various purposes, including:
• To Provide Services: Responding to your inquiries, providing quotes, and executing remodeling projects.
• To Improve Our Services: Analyzing usage patterns to enhance the functionality and user experience of our Site.
• Marketing and Communication: Sending updates, newsletters, promotional materials, and information about our services (you can opt-out at any time).
• Transactional Purposes: Processing payments and managing billing.
4. How We Share Your Information
We may share your information in the following circumstances:
• With Service Providers: Trusted third-party vendors who assist us in operating our business, such as payment processors, email service providers, and contractors.
• For Legal Reasons: If required by law, regulation, or legal process, or to protect our rights and property.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.
We do not sell, trade, or rent your personal information to third parties for their marketing purposes without your explicit consent.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. This includes using secure servers, encryption, and regular security assessments to protect against unauthorized access, alteration, disclosure, or destruction of your data.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data under certain conditions.
• Opt-Out: Opt-out of receiving promotional communications from us.
To exercise these rights, please contact us using the information provided below.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control the use of cookies through your browser settings, but disabling them may limit your ability to use certain features of the Site.
8. Third-Party Links
Our Site may contain links to third-party websites. E&Orenovations is not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us to request its deletion.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. E&O Renovations will notify you of any significant changes by posting the new Privacy Policy on this page. We encourage you to review this policy periodically.